The elusive hunt to protect against internal ip blackouts

One of the worst things to go through as a Managed Hosting Provider is to get calls and support tickets from clients sharing various services are down when visually everything appears to be up and running. The client might be stating mySQL is down along with providing...

Going through the motions or giving it your all

Dynamic Net, Inc. is a company founded on the principals of being a follower of Jesus, the Messiah, Savior, Lord, and King of Kings. One of the challenges we face day to day is maintaining a Biblical view of life. In a daily perspective, one of the questions we ask...

Why hosting is not a commodity

While I was given stewardship of our business in June 1995, we did not start hosting clients until the latter part of 1996. Our first customer was a local bank in Allentown, Pennsylvania with the goal of doing online banking vs. having a lot of physical branches. We...

Real customer service

A few days ago, a new Progressive commercial caught my eye. It is the one where “the other guys” insurance company claims they invented what Progressive does before anyone else. You see their pants catch on fire; and I’m reminded of an old childhood...

How to setup WordPress MultiSite in H-Sphere

WordPress MultiSite allows you to manage one to many WordPress sites and blogs from one interface. WordPress MultiSite provides a central location for upgrading WordPress, WordPress Themes, and WordPress Plugins. Other benefits including saving database and site disk...

How to insure you get the most help from support

“Anything that can possibly go wrong, does.” — One of Murphy’s Laws. You know it happens to everyone; you just don’t know when, how, who will be involved, what it will cost, etc. But when Murphy’s Law strikes, at least in the...