How to insure you get the most help from support

"Anything that can possibly go wrong, does." -- One of Murphy's Laws. You know it happens to everyone; you just don't know when, how, who will be involved, what it will cost, etc. But when Murphy's Law strikes, at least in the hosting world, you typically need accurate help as fast as possible. The steps below will help you get the most accurate support and promptest support most of the time...