PCI Compliant Web Hosting and Managed Service Provider
Hosting Solutions since 1995

The importance of documentation

Author: ; Published: Sep 10, 2012; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; 2 Comments

I would like to share with a recent, real life, story of what happens to small businesses when there is little to no documentation.

I’m hoping to encourage you to review the documentation standards you have set forth for your small business; and potentially to do an in-house audit to ensure critical areas are covered.