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Can you find high value web hosting?

Author: ; Published: Jun 14, 2012; Category: Customer Support, Managed Hosting, PCI Compliance, Security, Small Business, WordPress; Tags: , , , ; No Comments

Quality hosting is probably harder to sell than the design services, which are more up front and obvious.

Web site design is very visual. Designers can white board, story board, and show you successful sites they have created in the past.

What can a web hosting company show you, visually, that they are unique as well as the being the company for you?

HeartBleed Openssl Critial Security Issue.

Author: ; Published: Apr 9, 2014; Category: Uncategorized; Tags: None; No Comments

On 4/7/2014 a critical flaw in openssl became public. Openssl published a page called CVE-2014-0160 (also known as the Heartbleed bug).http://heartbleed.com/   We immediately began patching all managed servers on 4/8 as soon as OS vendors published their patches.  Any virtual and dedicated server clients on Centos6.5,Redhat6.5,Cloudlinux6.5 has been patched and notified about the security concern.  If you…

New Icann domain requirements.

Author: ; Published: Jan 8, 2014; Category: Uncategorized; Tags: None; No Comments

Part of the New ICANN Domain registration requirements are that registrants email address must exist if our renewal emails bounce to your email address the registrar provider will set the domain in a hold state. Let us know your thoughts. Below are the details and your ICANN Rights.    Validating a registrant’s email address   Effective immediately,…

WordPress wp-login.php brute force attacks.

Author: ; Published: Apr 12, 2013; Category: Managed Hosting, Managed Services, Uncategorized, WordPress; Tags: None; No Comments

WordPress brute force attacks have started cripling servers all over the internet.  Our cloudlinux servers have managed to stay up which higher then normal cpu and ram usage. Other servers without cloudlinux haven’t faired so well.  We started investigating these attacks on April 9th 2013, captured packets immediately to get the payload of these brute…

SoftLayer Certified Partner

Author: ; Published: Dec 31, 2012; Category: Managed Services, Security, Small Business; Tags: None; No Comments

We receive a number of phone calls and emails for requests for quotes and for proposals as a SoftLayer Certified Partner.

One may ask what does a SoftLayer Certified Partner do?

While SoftLayer has a variety of Certified Partners, Dynamic Net, Inc. is a SoftLayer Certified Partner that specializes in server security and server administration.

It is Personal, It’s Business

Author: ; Published: Dec 24, 2012; Category: Customer Support, Managed Hosting, Managed Services, Small Business; Tags: ; No Comments

In the 1972 movie, The Godfather, we hear Tom stating, “This is business, not personal!”

I lost track of how many times I’ve heard that phrase or variations like it to justify business decisions whether it be employer vs. employee or business vs. customer.

If your focus is building and maintaining relationships, the “vs” should always be a red flag. If your focus is on the dollar, then you might miss the “vs.” part of the equation.

Saving time with social networking

Author: ; Published: Dec 17, 2012; Category: Customer Support, Small Business; Tags: ; No Comments

Are you afraid to use social networks because of the time sink they can be for you and your business?

Let me share with you some tools you can use to save you time; and, still allow you to participate in the social media arena.

Service Suspension

Author: ; Published: Dec 10, 2012; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: , ; No Comments

Imagine reading Service Suspension – Ongoing unanswered abuse complaints thinking to yourself, the person is in a jamb…. I hope they get someone who can really help them (maybe we could, not sure), then later on reading the person who initiated the post also runs a “All you can Eat” (i.e. unlimited support tickets, unlimited labor time) server administration business where they advertise a long list of what they can do for you for just $15.00 per month. I guess, they are so packed with work they could not solve their own problems.

Imagine, for just $15.00 per month you “24/7/365 USA-Based Technical Support” plus “24/7/365 Server Monitoring (5 Minute Intervals)” of your servers plus “Guaranteed 15 Minute Response On Monitoring Alerts” and so much more… sounds like a great deal? Right?

Sharing how to set rates

Author: ; Published: Dec 3, 2012; Category: Customer Support, Small Business; Tags: None; No Comments

If you are starting your own business — be it freelancing part time or something you hope would allow you to leave your full time job, one of the questions you will face is “How do I determine my rate?” or “How much should I charge for my work?”

Dynamic Net, Inc’s New CEO

Author: ; Published: Dec 2, 2012; Category: Uncategorized; Tags: None; No Comments

We would like to welcome Jeffery Kilonsky as the new CEO of Dynamic Net, Inc.on 12/1/2012. He brings in a vast knowledge of hosting, servers, Hsphere, and security management since 1999. His abilities include the ability to troubleshoot Hsphere to a code level with full source access. No more contacting Parallels support for Hsphere problems….

CloudLinux and Reliable Hosting

Author: ; Published: Nov 26, 2012; Category: Managed Hosting, Managed Services; Tags: , ; No Comments

CloudLinux is an operating system based on CentOS and OpenVZ bringing a more secure, out of the box, operating system which allows a shared hosting environment to mimic a VPS-like environment for each hosting customer.

if you could imagine a refrigerator whose contents were a complete mess or even a room that was an organizational disaster, then open the door, through in a magic ball of yarn, close the door, and then open the door again… only to be amazed about how well everything is organized and clutter free, you would get a visual of the what CloudLinux allows you to do on the server level.

How often should I log into WordPress

Author: ; Published: Nov 19, 2012; Category: Managed Hosting, WordPress; Tags: ; No Comments

Over the past several years of working with small business owners and WordPress, we are often asked, “How often should I log into WordPress?” or related statements that begs the question.

Let me share with you some reasons as to why you should be logging into your WordPress content management system — CMS — or blog as often during the week as you are able to practically do so.

Lessons learned from an Internet outage

Author: ; Published: Nov 12, 2012; Category: Customer Support, Managed Hosting, Reseller Hosting, Small Business; Tags: ; No Comments

The moral of this story raises the question… what’s your plan B for when there’s no Internet when you need it?