A good, shared Web host must provide reliable and reasonable
quality-of-service. Many times, a consumer will sign-up with
the least expensive provider only to experience many technical
difficulties and the inevitable and frustrating experience of
changing Web hosts. To avoid this experience, it is best if
the consumer chooses the right hosting company. Ensuring that
a shared Web hosting firm has the following characteristics
will increase the probability of consumer satisfaction.
Quality Server Technology
The use of quality server technology is important. Since
shared hosting services utilize multiplexed equipment,
consumers must ensure that the server and server technology
used can accommodate the number of users on your particular
server.
System Administrators
The consumer should ensure that knowledgeable system
administrators are operating the multiplexed shared hosting
technology.
Network Redundancy
Your shared hosting package must have multiple connections
to the Internet. Network redundancy ensures that if one
Internet connection goes down, then traffic can be re-routed
through another connection.
Network Connectivity
It is important to find the fastest Internet connection
possible. Since you are competing with other users for
resources in a shared hosting environment, you should ensure
that you have at least T3 connection that is utilizing less
than 50 per cent of available bandwidth.
You should also consider the following factors before
selecting any type of shared hosting solution for your Web
site. By considering these factors, you will save money in the
long run by selecting a solution that grows with your
business.
Purchase only what you need
Select a Web hosting solution that corresponds with your
business needs. Only purchase services that your site will
require to provide your specific content. Don't sign up for an
all-inclusive account with a hosting firm if you won't use
most of their services. This will unnecessarily increase your
costs.
Select a scalable solution
Make sure that your hosting solution can grow as your site
grows in complexity. Ensure that you can upgrade your site to
accommodate increased bandwidth and other demanding resource
requirements such as server-side scripting, database support
and multimedia streaming.
Find prompt tech support
Only use a host that provides prompt and knowledgeable
customer care. A dependable host should offer 24x7 toll-free
technical support rendered by experienced and professionally
trained technicians.
Check references
Before you commit to a particular hosting firm, ask for
references. Make sure to canvass other webmasters running
sites with similar specifications. Browse their Web sites and
measure response times at both peak and non-peak periods.
Watch your billing and keep your receipt
Many hosting firms are notorious for their horrid billing
practices. Check your credit card statements to ensure that
you are not being overcharged or billed at an incorrect
frequency. Most purchases occur online, so make sure to print
out your receipt. Most companies will require you to remit
that receipt by fax in order to cancel.
Back up all your data
Do not depend on your host to recover any data you publish
on the Web. Most hosting firms are only equipped to recover
files in the event of a system failure. Ensure that you have a
copy of any data that you post to the Web on your own hard
drive.
Own your own domain
Make sure that the Web host will not hold you hostage to
their service by exercising administrative control over your
domain name. Your host should only be listed as a technical
contact. You should exercise administrative control over the
domain name from the point of purchase.
Do extensive background research
Find out whether a host is real or whether it resells
hosting solutions. Also determine what payment processor the
host uses to run credit card transactions. Determine who owns
the hosting company and whether they possess the technical
expertise required to run it effectively. All of these factors
impact upon the credibility and reliability of the host and
the services you provide your customers. |