What is reselling, and how do I get involved?
This step-by-step guide will tell you what you need to know
before you get started and show you how to take your Web
hosting business to the next level.
If executed properly, reselling Web hosting
and related services can be a low-maintenance, high-profit way
to online success. Reseller programs allow businesses to lease
servers, connections and bandwidth from established hosting
firms, but brand the product as their own.
Even some of today's biggest hosting companies
simply resell the products of bigger companies because it cuts
down on staffing and equipment expenses in exchange for a
reasonable fee.
Resellers act independent of Web hosting
companies, and are not treated as employees. Most are paid on
how many sign-ups they attract per month, and are paid on a
recurring basis for each client attracted who retains your
services (thereby retaining the services of the actual hosting
provider as well).
The first step in becoming a reseller is
determining exactly what services you want to resell. Do you
simply want to resell Web hosting? Most aspects of a Web
hosting operation can be resold, including connections and
backbones, servers and e-commerce storefronts. What type of
reseller you become depends on what you would like to
outsource: many hosting companies like to outsource as much as
possible so they can concentrate on running the business end
of things, and sometimes bundle in additional features a
regular hosting company might not be able to provide, like
consulting or Web design services. Others, however, take the
"hands-on" approach and essentially co-locate servers, giving
them much more technical control over their company.
The next step is to actually choose a reseller
program. There are countless programs out there; make sure to
pick one from an established company with a proven track
record. While other companies may promise higher yields, it's
always worth it in the long run to choose an established
company, as they are the ones with the most experience and
therefore the most prepared to deal with issues that will
surely arise during the day-to-day operations of your
business.
Beyond being a simple reseller
If you're interested in running a complete,
top-to-bottom hosting company, servers are only half the
battle. Aside from machines to host sites on, you're going to
need a number of other components.
One of the most important of these components
is connectivity. To run a well-connected hosting company,
you'll need a redundant connection to an Internet backbone.
Make sure to pick a provider with multiple connections; if
your provider's single connection goes down, so does yours.
With multiple backbone connections, you can be sure that your
client sites will be up and running virtually all the time.
Also be sure to take the issue of software
very seriously, because your servers are going to need an
operating system. Make sure you pick a system tailored to your
needs: every operating system has its pluses and minuses.
You'll also want to consider e-commerce, billing and control
panel software to offer your customers more and make your
company run smoothly.
\And finally, make sure you pick a reseller
who offers solid technical support. Unless you have certified
system engineers on staff, you'll need a helping hand every
once in a while. Technical support will also be key during the
implementation of your company; if you're going to connect to
a major provider's backbone, you have to be able to know how
to do it.
Marketing your program
Once you've established your company both
offline and online, you'll want to attract clients. When
starting out, your best bets are individuals and small
businesses; people working on a smaller budget, much like
yourself. Most of these clients don't require intensive
hosting services; they have small sites and aren't overly
concerned about things like back-end issues. Remember, when
you're starting small, you don't want to get in over your head
too quickly.
Larger operations may want to think beyond
smaller shared accounts and look toward marketing high-end
virtual packages and dedicated servers. Keep in mind that this
will take a great deal of technical expertise, and should not
be undertaken until you have an extensive background in the
technical world of Web hosting (unless you're ready to hire
engineers). Either way, once you've got a client -
congratulations! You're officially a Web hosting company. Good
luck.
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