Even though our servers are in secure, reliable, relatively hurricane resistant data centers and we have daily backup of all systems, we did not find out our weak areas until storm Sandy came into our neck of the woods. My heart goes out to those families who have... Repeat after me, “hackers most often target vulnerabilities, not specific people or companies.” Now, say that over and over again.. and shortly you should come to the conclusion that every single device and application typically has vulnerabilities which... Most small business stewards provide customer service as well as receive customer service as part of wearing many hats. I really appreciate being on both ends of giving and receiving as each encounter is an opportunity to learn, to adapt, to change, and to improve.... One of the common questions I hear from business stewards is, “How do I know what type of hosting to get? Will shared hosting be enough?” I also hear the variations of the above that often come in the form of, “my _______ told me I needed a dedicated... A short while back I was reflecting on ways to share what high value, high quality hosting looks like to the customer. Can that picture be expanded? What are some key points between a cheap (aka budget or commodity) provider and a quality (aka premium) provider? Let... More and more Web designers, IT (LAN, WAN, computer networking, computer repair) companies, and SEO (search engine optimization and search engine marketing) firms are offering Web hosting services to supplement their income. Some of this companies do so from a... 