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Service Suspension

Author: ; Published: Dec 10, 2012; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: , ; No Comments

Imagine reading Service Suspension – Ongoing unanswered abuse complaints thinking to yourself, the person is in a jamb…. I hope they get someone who can really help them (maybe we could, not sure), then later on reading the person who initiated the post also runs a “All you can Eat” (i.e. unlimited support tickets, unlimited labor time) server administration business where they advertise a long list of what they can do for you for just $15.00 per month. I guess, they are so packed with work they could not solve their own problems.

Imagine, for just $15.00 per month you “24/7/365 USA-Based Technical Support” plus “24/7/365 Server Monitoring (5 Minute Intervals)” of your servers plus “Guaranteed 15 Minute Response On Monitoring Alerts” and so much more… sounds like a great deal? Right?

CloudLinux and Reliable Hosting

Author: ; Published: Nov 26, 2012; Category: Managed Hosting, Managed Services; Tags: , ; No Comments

CloudLinux is an operating system based on CentOS and OpenVZ bringing a more secure, out of the box, operating system which allows a shared hosting environment to mimic a VPS-like environment for each hosting customer.

if you could imagine a refrigerator whose contents were a complete mess or even a room that was an organizational disaster, then open the door, through in a magic ball of yarn, close the door, and then open the door again… only to be amazed about how well everything is organized and clutter free, you would get a visual of the what CloudLinux allows you to do on the server level.

Shared, VPS, Dedicated, or Cloud

Author: ; Published: Oct 8, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: ; No Comments

How do you know what type of hosting — cloud, dedicated, shared, or vps — will fit you best?

Let me share some guidelines.

Cheap vs. Quality Hosting

Author: ; Published: Oct 1, 2012; Category: Managed Hosting, Small Business; Tags: ; No Comments

A short while back I was reflecting on ways to share what high value, high quality hosting looks like to the customer. Can that picture be expanded?

What are some key points between a cheap (aka budget or commodity) provider and a quality (aka premium) provider?

Web hosting questions you should ask

Author: ; Published: Sep 17, 2012; Category: Managed Hosting, Reseller Hosting, Small Business; Tags: ; 2 Comments

More and more Web designers, IT (LAN, WAN, computer networking, computer repair) companies, and SEO (search engine optimization and search engine marketing) firms are offering Web hosting services to supplement their income.

Barry Moltz, who works with SCORE and small businesses to get their businesses unstuck, and the author of several books including “Small Town Rules,” shared one of the rules all business owners should follow is make no assumptions; test everything.

Scalable, Fast, Secure Ecommerce with ShopSite

Author: ; Published: Sep 3, 2012; Category: Managed Hosting, PCI Compliance, Reseller Hosting, Small Business, WordPress; Tags: , , , ; No Comments

I recently had the wonderful opportunity to read a well written book by Melinda F. Emerson, Become Your Own Boss In 12 Months.

Melinda, who hosts the Small Business Chat on twitter every Wednesday night from 8 PM to 9 PM Eastern Time, focuses on helping people become entrepreneurs and for the small businesses they create to grow and succeed.

A lot about what Melinda shares involve proper planning and preparation.

Whether you have been in business for many years, or are just starting up… did you know that if you properly plan and prepare for your ecommerce store you greatly increase your opportunity to succeed?

Can you find high value web hosting?

Author: ; Published: Jun 14, 2012; Category: Customer Support, Managed Hosting, PCI Compliance, Security, Small Business, WordPress; Tags: , , , ; No Comments

Quality hosting is probably harder to sell than the design services, which are more up front and obvious.

Web site design is very visual. Designers can white board, story board, and show you successful sites they have created in the past.

What can a web hosting company show you, visually, that they are unique as well as the being the company for you?

Managed Hosting – What are they managing?

Author: ; Published: May 7, 2012; Category: Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: , , ; No Comments

Are you being lulled into believing you are on a managed server when you rent your server from the likes of Rackspace.com and other data centers stating they are offering managed servers?

What does it really mean when a data center provider states they offer managed servers?

Why cheap hosting really limits the growth of your site

Author: ; Published: Apr 23, 2012; Category: Managed Hosting, Reseller Hosting, Small Business; Tags: , , ; 2 Comments

The number one priority of a hosting provider who competes on price is to keep their price low; customers are not their number one priority. The growth of your web site might be severely impacted when you pick a hosting provider who competes on price.

IPv4 shortage – impact on ISP’s, data centers, hosting providers, and you

Author: ; Published: Apr 2, 2012; Category: Customer Support, Managed Hosting, Reseller Hosting, Small Business; Tags: ; 2 Comments

How is the IPv4 shortage impacting ISP’s, data centers, hosting providers, and consumers of hosting?

Cheap hosting Dirty Little Secrets

Author: ; Published: Feb 20, 2012; Category: Managed Hosting, Reseller Hosting, Small Business; Tags: , , , ; One Comment

Iron Chef, Michael Symon was on the Dr. Oz show sharing with viewers, Restaurant’s Dirty Little Secrets… What are some of the dirty little secrets cheap hosting providers do not want you to know?

Why hosting is not a commodity

Author: ; Published: Jan 10, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , ; One Comment

With that many web hosting providers, it can be easy to get into the mentality of well, a computer is a computer, and automation is automated… therefore hosting is a commodity… and therefore it all comes down to who has the best price for the amount of storage, traffic, and generic feature sets.

Yet, behind all of those web hosting provider businesses are stewards who set up and maintain the security (or do they?), who set up and maintain the infrastructure (or do they?), and so on.