FAQ - Web Site Hosting Services - Signing Up

 


How do I sign up?

Method 1

Since we take a very personal approach to your needs, call us toll free at 1-888-887-6727 or 1-717-484-1062 to verify your plan choice, and answer any questions that may be outstanding.

We will send (FAX or email) you a copy of our contract along with the appropriate attachments, setup questions, and payment information.

Then, you send us (FAX, email, other) a copy of the signed contract and payment. That begins the account setup process, and you are OFF and running within 1 to 2 business days.

Method 2

Place a secure on-line order.  Just click this button and be sure to select the appropriate plan from the drop down menu selection: 

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How long does it take before my site is active?

If you go with a Unix plan, we will have you set up within one business day or less.   NT accounts require two to three business days to set up.  Please note we require a signed contract and payment in order to start the account set up process.

Here is the usual time table of events (please keep in mind that there are circumstances which may through this time line out of sequence):

Business Day What Happens?
1 Contract and payment received.
1 Account setup process initiated.
1 Registrar templates submitted.
2 You receive account usage instructions.
2 If a transfer, domain name registrar emails you to accept transfer; otherwise between day 2 and 3, domain name registrar's database is updated.
* * All events from here depend on how fast you respond to registrar's email to accept the transfer.

What follows presumes you respond the same day.

4 Registrar's database is updated.
5 The ISP's and WPP's around the world update their databases to point to your "www" address.

Note: Some providers like AOL only update their databases once per week.

To ensure a speedy transfer, please verify that the administrator's email address is correct for your domain at http://www.netsol.com/  

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What areas do you cover in your account setup instructions?

Our setup instructions cover the following major areas:

  • CONTROL PANEL
  • CONTROL PANEL / FTP PASSWORD
  • CHANGE DEFAULT EMAIL FORWARDING ADDRESS
  • FRONTPAGE EXTENSIONS
  • CHANGING FRONTPAGE PASSWORD
  • PUBLISHING YOUR WEB WITH FRONTPAGE
  • OPENING WEB LIVE WITH FRONTPAGE
  • HOME PAGE NAME
  • CGI
  • INSTALLING CUSTOM PERL SCRIPTS
  • FREE CGI SCRIPTS
  • FRONTPAGE PRECAUTIONS
  • SSL (Secure Socket Layer)
  • TRANSFERRING YOUR SITE FROM YOUR PREVIOUS PROVIDER

Additional information is available online in our Control Panel Help area.

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