DNI Service Update on Anti-SPAM Issues By Peter M. Abraham November 2003 The following is a time line of changes in how we, as a company, are dealing with SPAM as it relates to the services you receive from Dynamic Net, Inc. April 25:  We set up SPAM tagging so that email messages suspected of being SPAM are tagged with *****SPAM***** in the subject line.  Those emails can be easily filtered to a quarantine / review area by following these instructions. July 11:  We started using several well respected real time black hole list providers to prevent SPAM from those email servers belonging to SPAM providers, are known SPAM senders, have a compromised mail server or has a mail server that can be compromised. October 6:  we set up several real time black hole lists from http://www.blackholes.us/ to block SPAM email from Brazil and Chinanet (an ISP in China that is prevalent in allowing SPAM to be sent through their services). October 13:  we added Korea and Hong Kong from http://www.blackholes.us/. We also created our own real time black hole list based on actual SPAM we receive at Dynamic Net, and as reported by select customers using the procedures outlined on http://www.dynamicnet.net/customer/spam/index.htm. October 21:  we removed blocking email from Hong Kong on the request of two customers who have business partners in Hong Kong. November 3:  Due to concerns raised by two customers with overseas business partners related to the blocking of valid email, we completely removed the use of the blackholes.us (which was blocking email from Brazil, Korea, and the one ISP Chinanet) and the use of our own RBL (which only blocked those where SPAM was directly received by DNI partners, customers, and employees. November 12 (today):  We continue to employee the techniques we put into place on April 25 and July 11th.  We are trying to be more cautious and careful about how we battle SPAM. You, our customers, make the difference.  We, as a company, can only survive and grow through the blessings of God, and through your continued loyalty to our company. We value your input, and need your continued input on how we are doing as a company -- be it fighting SPAM, keeping the system secure, or how we answer the phone when you call. Please feel free to contact us with questions. Thank you.