Moving towards a unified hosting interface April 2003 Peter M. Abraham Robert Wood Johnson II, part of the Johnson and Johnson dynasty, once stated: We are not in business to make a profits; we are in business to earn them by serving our customers. We try to follow the same philosophy at Dynamic Net, Inc.  We want to ensure you are receiving a good value for your hard earned money.  We would rather make a fair profit that accumulates over time, and allows us to invest into the business to scale to meet your growing needs rather than make a quick buck. We know part of the larger picture is to be able to automate what we can, so our staff can spend more time looking out for your needs -- present and future. Part of that automation is empowering you to be to have changes to features of your hosting service as instantly as possible without waiting for one of our staff to respond. Part of that automation is having a unified hosting interface so when customers have Linux and Windows hosting plans they are not tearing their hair out trying to learn two separate user interfaces. Through careful research we found Parallels H-Sphere from Positive Software, Inc. out of Brooklyn, NY.  This system automates almost all of our hosting, and provides a unified, browser-based, hosting interface for our resellers and clients.  The interface is the same for Linux, FreeBSD, and Windows hosting customers. The software is currently installed on two RedHat Linux servers, and we have started signing up new hosting accounts utilizing this user-friendly technology.  We will be adding additional servers including Microsoft Windows 2000 (maybe Windows 2003 depending on the timing) in the near future. By the way, I would like to add this move will enable us to add SPAM and anti-virus protection along with other new features for your use with ease as the technology becomes available. Ryan May, our director of Managed Hosting Services, and I have been working hard on making sure an easy migration from your current environment to Parallels H-Sphere will take place over the next few months. We have prepared an on-line demonstration of the control panel for you to review.  Please try out the control panel demo of Parallels H-Sphere. We've also prepared a set of Flash (movie) tutorials along with new written documentation to help you get the very best out of the control panel.  You can also call us as you have in the past for help with learning the product. You can get a preview of these "movie" tutorials at /customer/Parallels H-Sphere/flash_user/. Please feel free to contact our Business Development and Support departments if you have any questions.