Date: October 20, 1998

To:        Peter Abraham

From: Eric Valaika

Re:        Online Banking

American Bank has introduced true online banking services in conjunction with a number of enhancements to our informational web pages. We are pleased to offer this advanced service to our customers, and equally pleased to be one of the first community banks in the United States to offer electronic banking services using Microsoft Internet Financial Server Toolkit in conjunction with ongoing development of our core processing system, The Complete Banking Solution from Open Solutions, Inc.

I want to thank you for your support of this project. We acknowledge the challenges that you faced, not only in working with a new development tool, but also in coordinating with our other partners such as Legato Software and Open Solutions. Your firm’s technical skills, combined with your strong dedication to customer service, were instrumental in permitting our institution to meet our goal of real-time, internet-based access to American Bank. We very much appreciate your focus and dedication, and look forward to working with you as we continue to develop our electronic banking capabilities.

Sincerely,