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Digitial ID’s – Do they inspire more sales?

Author: ; Published: Sep 19, 2011; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , , ; No Comments

According to a Gartner Survey done in August 2006, approximately $2 billion in ecommerce sales were lost because of security concerns among online shoppers. Providing a secure online environment builds customer trust in your website and can translate into increased sales and other conversion activity. Website security is a must for online transactions.

Hidden Costs of Choosing a Server Management Team

Author: ; Published: Sep 14, 2011; Category: Managed Hosting, Managed Services, Small Business; Tags: , , ; No Comments

What happens when you go with a lower quote… it was an all-too-familiar story. The quote was really a “base quote”. It included the migration of data, but it didn’t include the pre-migration work, IP mapping, etc. It didn’t include any time for clean-up, installation of the control panel on the target servers, or post-migration troubleshooting to iron out all the wrinkles. In essence, they were sold a car without an engine, transmission, or tires.

Security as an Entitlement

Author: ; Published: Aug 3, 2011; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Security, Small Business; Tags: , , ; 8 Comments

Does your hosting provider believe you are entitled to peace of mind? Does your hosting provider believe you have the right to be secure in your own (hosting) home? If yes, what are their actions? Let me share with you, our point of view.

Above and Beyond PCI Compliance

Author: ; Published: Jul 15, 2011; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , , ; No Comments

What can be done to go above and beyond PCI compliance? What can be done to proactively know if a shared hosting customer has malware or hacks on their site?

Log file monitoring and management

Author: ; Published: Jun 27, 2011; Category: Managed Hosting, Managed Services, PCI Compliance, Security, Small Business; Tags: , , ; No Comments

Would it make sense for some one to tell you a building was being kept secure from trespassers; yet, as you watched, over time, you didn’t see anyone on foot patrolling the area (inside or out), did not see anyone watching monitors (where there even cameras monitoring areas?), there were no recordings from the monitors being kept for any period of time. How would you feel about the security of the building? Could the security team learn from break in attempts? Would the security team even know if there was a break in?

PCI Compliance – A dance with multiple partners

Author: ; Published: Jun 19, 2011; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , , ; No Comments

Are you involved in the PCI Compliance dance? Do you know your partners? Do you need a PCI Compliant hosting provider who takes the dance seriously? Who will hold your hand, and walk you through any difficult or tedious step?