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Security as an Entitlement

Author: ; Published: Aug 3, 2011; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Security, Small Business; Tags: , , ; 8 Comments

Does your hosting provider believe you are entitled to peace of mind? Does your hosting provider believe you have the right to be secure in your own (hosting) home? If yes, what are their actions? Let me share with you, our point of view.

Log file monitoring and management

Author: ; Published: Jun 27, 2011; Category: Managed Hosting, Managed Services, PCI Compliance, Security, Small Business; Tags: , , ; No Comments

Would it make sense for some one to tell you a building was being kept secure from trespassers; yet, as you watched, over time, you didn’t see anyone on foot patrolling the area (inside or out), did not see anyone watching monitors (where there even cameras monitoring areas?), there were no recordings from the monitors being kept for any period of time. How would you feel about the security of the building? Could the security team learn from break in attempts? Would the security team even know if there was a break in?