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Cheap vs. Quality Hosting

Author: ; Published: Oct 1, 2012; Category: Managed Hosting, Small Business; Tags: ; No Comments

A short while back I was reflecting on ways to share what high value, high quality hosting looks like to the customer. Can that picture be expanded?

What are some key points between a cheap (aka budget or commodity) provider and a quality (aka premium) provider?

Extending Linux Socket Monitor

Author: ; Published: Sep 28, 2012; Category: Managed Hosting, Managed Services, Security; Tags: , ; No Comments

Linux Socket Monitor by R-fx Networks is a good, automated, tool to let you know if an application is creating TCP and UDP sockets.

The caveat we’ve experienced over the years is that when you receive an LSM alert that might involve malicious malware or hacker activity on the server running LSM, you sometimes have milliseconds to log onto the server to hopefully catch the application opening sockets red handed. If you are delayed or the application just runs that fast, by the time you are on the server, the port closed and the application is now in hiding.

I often agree necessity is the mother of invention, and I would like to share what we’ve done to extend the Linux Socket Monitor (LSM) to provide running process information, not just the netstat lines.

DNS – The GPS of the Internet

Author: ; Published: Sep 24, 2012; Category: Managed Hosting, Managed Services, Security; Tags: ; 2 Comments

If the Internet is the super information highway, then what other analogies can we make?

SSL Beast and RC4-SHA

Author: ; Published: Sep 19, 2012; Category: Managed Hosting, Managed Services, PCI Compliance; Tags: , , , ; 3 Comments

What if your PCI Compliance authorized scanning vendor wants you to only allow RC4-SHA as a SSL CipherSuite in order to pass PCI Compliance against the SSL BEAST Attack? Here are the tested settings.

Web hosting questions you should ask

Author: ; Published: Sep 17, 2012; Category: Managed Hosting, Reseller Hosting, Small Business; Tags: ; 2 Comments

More and more Web designers, IT (LAN, WAN, computer networking, computer repair) companies, and SEO (search engine optimization and search engine marketing) firms are offering Web hosting services to supplement their income.

Barry Moltz, who works with SCORE and small businesses to get their businesses unstuck, and the author of several books including “Small Town Rules,” shared one of the rules all business owners should follow is make no assumptions; test everything.

The importance of documentation

Author: ; Published: Sep 10, 2012; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; 2 Comments

I would like to share with a recent, real life, story of what happens to small businesses when there is little to no documentation.

I’m hoping to encourage you to review the documentation standards you have set forth for your small business; and potentially to do an in-house audit to ensure critical areas are covered.

Scalable, Fast, Secure Ecommerce with ShopSite

Author: ; Published: Sep 3, 2012; Category: Managed Hosting, PCI Compliance, Reseller Hosting, Small Business, WordPress; Tags: , , , ; No Comments

I recently had the wonderful opportunity to read a well written book by Melinda F. Emerson, Become Your Own Boss In 12 Months.

Melinda, who hosts the Small Business Chat on twitter every Wednesday night from 8 PM to 9 PM Eastern Time, focuses on helping people become entrepreneurs and for the small businesses they create to grow and succeed.

A lot about what Melinda shares involve proper planning and preparation.

Whether you have been in business for many years, or are just starting up… did you know that if you properly plan and prepare for your ecommerce store you greatly increase your opportunity to succeed?

Trust and Security

Author: ; Published: Aug 27, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: ; 3 Comments

Fiduciary is not a word you hear or read often as a small to medium business (SMB) owner.

Yet if you are the steward of any size business, fiduciary should be an active word in how you manage your business.

How does this relate to trust, security, and your business on the Internet? Let’s see.

Why you should read WordPress update notes

Author: ; Published: Aug 13, 2012; Category: Managed Hosting, WordPress; Tags: ; No Comments

Hopefully you log into your WordPress administration area on a regular basis to see if there are updates (or maybe you are using WordFence or another tool that alerts you).

Before you check the check boxes or otherwise press the update button, are you taking the following measures to protect the investment of time you have in your site?

The Security Dance – Part 2

Author: ; Published: Jul 30, 2012; Category: Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; 2 Comments

Welcome back!  Last week’s article, There are no wallflowers at the security dance! Get to know your dance partners covered getting to know your security dance partners: If you are the business steward or a part of the management team, you already know the burden of responsibility for having a secure web site where your…

The Security Dance – Part 1

Author: ; Published: Jul 23, 2012; Category: Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; No Comments

f you have your business on the Internet, you are a part of a line dance.

You can chose to be a wallflower, and face the consequences of doing nothing.

Or you can get to know your fellow dance partners (maybe picking replacements for ones that no longer fit), and be an active member of the security dance.

PCI Compliance Scans and Small Business Gripes

Author: ; Published: Jul 20, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , , ; 5 Comments

Just as more government regulations tend to strangle a small business to death (worse case) or slow its growth (best case), so goes for PCI Compliance standards which add little to no practical value to security.