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The importance of documentation

Author: ; Published: Sep 10, 2012; Category: Customer Support, Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; 2 Comments

I would like to share with a recent, real life, story of what happens to small businesses when there is little to no documentation.

I’m hoping to encourage you to review the documentation standards you have set forth for your small business; and potentially to do an in-house audit to ensure critical areas are covered.

Scalable, Fast, Secure Ecommerce with ShopSite

Author: ; Published: Sep 3, 2012; Category: Managed Hosting, PCI Compliance, Reseller Hosting, Small Business, WordPress; Tags: , , , ; No Comments

I recently had the wonderful opportunity to read a well written book by Melinda F. Emerson, Become Your Own Boss In 12 Months.

Melinda, who hosts the Small Business Chat on twitter every Wednesday night from 8 PM to 9 PM Eastern Time, focuses on helping people become entrepreneurs and for the small businesses they create to grow and succeed.

A lot about what Melinda shares involve proper planning and preparation.

Whether you have been in business for many years, or are just starting up… did you know that if you properly plan and prepare for your ecommerce store you greatly increase your opportunity to succeed?

Trust and Security

Author: ; Published: Aug 27, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: ; 3 Comments

Fiduciary is not a word you hear or read often as a small to medium business (SMB) owner.

Yet if you are the steward of any size business, fiduciary should be an active word in how you manage your business.

How does this relate to trust, security, and your business on the Internet? Let’s see.

Lessons learned from a lightning storm

Author: ; Published: Aug 20, 2012; Category: Customer Support, Small Business; Tags: ; 4 Comments

Sometimes it takes a lighting storm to remove some old and almost obsolete things as well as thinking.

Please allow me to share with you some lessons we’ve learned at Dynamic Net, Inc. from a lightning storm that took out our business phone system.

Why you should read WordPress update notes

Author: ; Published: Aug 13, 2012; Category: Managed Hosting, WordPress; Tags: ; No Comments

Hopefully you log into your WordPress administration area on a regular basis to see if there are updates (or maybe you are using WordFence or another tool that alerts you).

Before you check the check boxes or otherwise press the update button, are you taking the following measures to protect the investment of time you have in your site?

Think Local

Author: ; Published: Aug 6, 2012; Category: Customer Support, Small Business; Tags: ; One Comment

Our family and our small business does its best to think local and buy local whenever we can do so.

I would like to encourage you to do the same; doing so keeps more of the dollars you spend in the local economy. Plus your continued support of local businesses may help them keep their current employees as well as hire more employees.

Since I believe it is important to put your money where your mouth is (live and do what you speak), let me share with you a partial list of the local businesses and organizations we have supported in 2012.

The Security Dance – Part 2

Author: ; Published: Jul 30, 2012; Category: Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; 2 Comments

Welcome back!  Last week’s article, There are no wallflowers at the security dance! Get to know your dance partners covered getting to know your security dance partners: If you are the business steward or a part of the management team, you already know the burden of responsibility for having a secure web site where your…

The Security Dance – Part 1

Author: ; Published: Jul 23, 2012; Category: Managed Hosting, Managed Services, PCI Compliance, Reseller Hosting, Security, Small Business; Tags: ; No Comments

f you have your business on the Internet, you are a part of a line dance.

You can chose to be a wallflower, and face the consequences of doing nothing.

Or you can get to know your fellow dance partners (maybe picking replacements for ones that no longer fit), and be an active member of the security dance.

PCI Compliance Scans and Small Business Gripes

Author: ; Published: Jul 20, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , , ; 5 Comments

Just as more government regulations tend to strangle a small business to death (worse case) or slow its growth (best case), so goes for PCI Compliance standards which add little to no practical value to security.

How to downgrade a WordPress Plugin

Author: ; Published: Jul 16, 2012; Category: Customer Support, Managed Hosting, WordPress; Tags: ; No Comments

Generally you wanted to be on the very latest version of a WordPress plugin.

However, there are times you do need to be one or more versions behind.

So, how do you downgrade a WordPress plugin?

WordPress White Screen of Death

Author: ; Published: Jul 9, 2012; Category: Customer Support, WordPress; Tags: ; No Comments

What is the WordPress White Screen of Death?

It is when you go to your site and see just a blank, empty, white page rather than your site.

While you may not have known the name of the problem, it is something you can experience with WordPress (as well as other content management systems).

Now, let’s go over trouble shooting the issue so you can have your web site back online.

Making WordPress more secure

Author: ; Published: Jul 2, 2012; Category: Security, WordPress; Tags: , ; 2 Comments

An ounce of prevention is worth a pound of cure.

Let me share steps you can take to make your WordPress site more secure against hackers.