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IPv4 shortage – impact on ISP’s, data centers, hosting providers, and you

Author: ; Published: Apr 2, 2012; Category: Customer Support, Managed Hosting, Reseller Hosting, Small Business; Tags: ; 2 Comments

How is the IPv4 shortage impacting ISP’s, data centers, hosting providers, and consumers of hosting?

Why rel=author is just as important as keywords

Author: ; Published: Mar 26, 2012; Category: SEO, WordPress; Tags: , ; No Comments

While there are commercial (i.e. paid) search engine optimization (SEO) companies that might be able (there’s never a guarantee) have your work listed higher, there is something you can do yourself by taking advantage of the latest change at Google regarding authorship.

Weak passwords and open doors

Author: ; Published: Mar 21, 2012; Category: Customer Support, Managed Hosting, PCI Compliance, Security, WordPress; Tags: , ; 9 Comments

Prior to today, my recommendation for creating secure passwords was to browse https://www.random.org/passwords/?num=20&len=12&format=html&rnd=new, and pick a random password.

The problem with this method is that it forces you to memorize something very foreign to you or to have a method to help you remember the password.

Did you know there’s an easier way to create secure passwords? Let me walk you through the thought process.

Why installing WordPress manually is more secure

Author: ; Published: Mar 19, 2012; Category: Managed Hosting, Security, Small Business, WordPress; Tags: , ; 2 Comments

Have you ever watched Restaurant Impossible or Kitchen Nightmares? Where you shocked to see some chefs merely reheating food in a microwave, using canned soup, and other prepackaged or precooked items rather than the chefs being chefs — cooking using fresh ingredients, and making meals from scratch?

A lot of the excuses from the owners, managers, and chefs focused around saving time, and what amounted to being penny wise and dollar foolish.

I guess after seeing those shows, I shouldn’t be surprised by how many WordPress users want a control panel or means to auto install WordPress for them in the fewest clicks possible with one click being optimal.

What’s wrong with an automated installation of WordPress?

Digging into local DNS resolution and APF

Author: ; Published: Mar 5, 2012; Category: Managed Hosting, Managed Services, Security; Tags: , ; One Comment

APF can hang on a server rebooting with poor to no local DNS resolution. Presented here is an S.I.M. add on module to bring up APF after the server has rebooted.

Five WordPress plugins for a better site

Author: ; Published: Feb 29, 2012; Category: Managed Hosting, WordPress; Tags: ; No Comments

One of WordPress’s many good points is the ability to extend its functionality through (often) easy to install plugins.

Let me share with you five WordPress plugins I believe will help you have a better site.

Cheap hosting Dirty Little Secrets

Author: ; Published: Feb 20, 2012; Category: Managed Hosting, Reseller Hosting, Small Business; Tags: , , , ; One Comment

Iron Chef, Michael Symon was on the Dr. Oz show sharing with viewers, Restaurant’s Dirty Little Secrets… What are some of the dirty little secrets cheap hosting providers do not want you to know?

The elusive hunt to protect against internal ip blackouts

Author: ; Published: Feb 6, 2012; Category: Managed Hosting, Managed Services; Tags: ; 2 Comments

You found the elusive problem was somehow Parallels H-Sphere lost its network bindings; and so you run /hsphere/shared/scripts/setup-ips.pl to re-establish the network IP address bindings following by restarting mysql and other various key services.

While you breathe a sigh of relief, and update all of your clients… you might be thinking about how the problem could have been prevented… what if…

Going through the motions or giving it your all

Author: ; Published: Jan 23, 2012; Category: Customer Support, Managed Hosting, Managed Services, Reseller Hosting, Security, Small Business; Tags: , , ; No Comments

Dynamic Net, Inc. is a company founded on the principals of being a follower of Jesus, the Messiah.

One of the challenges we face day to day is maintaining a Biblical view of life.

In a daily perspective, one of the questions we ask ourselves is if we are just going through the motions or are we doing the best we can do, along with looking for areas of improvement.

Why hosting is not a commodity

Author: ; Published: Jan 10, 2012; Category: Managed Hosting, PCI Compliance, Security, Small Business; Tags: , ; One Comment

With that many web hosting providers, it can be easy to get into the mentality of well, a computer is a computer, and automation is automated… therefore hosting is a commodity… and therefore it all comes down to who has the best price for the amount of storage, traffic, and generic feature sets.

Yet, behind all of those web hosting provider businesses are stewards who set up and maintain the security (or do they?), who set up and maintain the infrastructure (or do they?), and so on.

Real customer service

Author: ; Published: Dec 2, 2011; Category: Customer Support, Managed Hosting, Small Business; Tags: ; One Comment

A few days ago, a new Progressive commercial caught my eye. It is the one where “the other guys” insurance company claims they invented what Progressive does before anyone else. You see their pants catch on fire; and I’m reminded of an old childhood memory of Liar, Liar, Pants on Fire.

Then between Thanksgiving day and just the other day, I’m hearing about how NTT/Verio has thousands of accounts completely down for days with phones not being answered, back end status reports not being updated, etc. And that brought back memories of other companies — in one way, shape, or form — stating they provide customer service or fanatical support or some other catchy “marketing” phrase. Yet, they turn out to be like career politicians who say what they think voters want to hear.

The last time I checked there was approximately 30,000 hosting providers in the United States alone; a number of them stating they are “managed.” I’m sure if you asked each one if they provide good customer service, they will answer yes. But what does that mean?

What is “real customer service?”

How to setup WordPress MultiSite in H-Sphere

Author: ; Published: Nov 14, 2011; Category: Managed Hosting, WordPress; Tags: , ; No Comments

WordPress MultiSite allows you to manage one to many WordPress sites and blogs from one interface. WordPress MultiSite provides a central location for upgrading WordPress, WordPress Themes, and WordPress Plugins. Other benefits including saving database and site disk space.

Parallels H-Sphere (sometimes referenced as HSphere) allows hosting providers to automate the infrastructure across multiple servers. In someways H-Sphere is like WordPress multisite in that you have one H-Sphere installation managing multiple servers from a central location vs. other automation systems which require a complete install of their software on each server with each server managed separately.